Frontline workers’ capacity to cope with stress and stay in control of their emotions directly impacts a customer’s impression of your brand.
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Elections have a way of stressing us out. For example, 73 percent of Americans said they’re feeling anxious about the presidential election, according to a 2024 poll by the American Psychiatric Association. Other surveys show that election stress can spark lost sleep, shortened tempers, and obsessive thoughts. Even when voting…
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